Post-Sale Services

At EDA Endüstriyel Dış Ticaret A.Ş., we never want our clients to feel being left alone after purchasing one of our products. Therefore, we want to propose you a complete post-sale offer for your product such as training of new personnel, maintenance & repair services or even re-calibration.


Product Still Under EDA’s Warranty Repair Services

If you are having an issue with a Product Still Under EDA’s Warranty, we are happy to assist you at our charge if the product is declared defective by our team. We need from you the following information of the product: place of use, brand, model, serial number, date of end of warranty. We also need as well a detailed description of the issue you are having accompanied by photos.


If you are having an issue with a Product with EDA’s Warranty Ended, we are happy to provide you a price offer for the repair of your product after having done a control of your product by our team. We need from you the following information of the product: place of use, brand, model, serial number, date of end of warranty. We also need as well a detailed description of the issue you are having accompanied by photos.

Product with EDA’s Warranty Ended Repair Services
EDA’s Products Maintenance & Spare Parts Services

If you have an EDA’s Product which require a maintenance intervention and/or spare parts, we are happy to provide you a price offer for the maintenance of your product after having done an expertise of your product by our team, and/or a price offer for spare parts you want to purchase. We need from you the following information of the product: place of use, brand, model, serial number, date of end of warranty. We also need a detailed information of which spare parts you require if any.


If you have an EDA’s Product which require a new commissioning after a stoppage duration and/or the training of your new personnel, we are happy to provide you a price offer for the chosen service after having done an expertise of your product by our team. We need from you the following information of the product: place of use, brand, model, serial number, date of end of warranty. In the case of a training, we also need the number of your employees which will attend the training session.


EDA’s Products Commissioning & Training Services
EDA’s Products Measurement & Calibration Services

If you have an EDA’s Product which require a control measurement or a calibration intervention, we are happy to provide you a price offer for the chosen service after having done an expertise of your product by our team. We need from you the following information of the product: place of use, brand, model, serial number, date of end of warranty. We also need the date of the latest calibration of your product.


If you have a railway product which was not delivered by EDA, we are happy to provide you a price offer for the maintenance and/or repair of your product after having done an on site paid expertise of your product by our team. We need from you the following information of the product: information of the company who sold the product, place of use, brand, model, serial number, date of end of warranty, technical documentation, user & maintenance manuals.

Non-EDA Product Maintenance & Expertise Services